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Managed Services

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The term managed services refer to the practice of outsourcing business administration and management responsibilities to a third party. You will notice that this definition is not specific to IT, as managed services can describe anything from supply chain management to marketing strategy to call centre operations. That said, managed IT services are the most frequently mentioned type of managed service and will be the subject of this article. And also, if you are to send your article to the Technologywebdesign site, please email us at

Benefits of Managed Services

Benefits of Managed Services
Managed services offer a variety of benefits.

Better Cost Control

The cost drivers of a business service depend on the availability and criticality requirements of a particular service of an organization.

The typical cost components of an IT service, including training, equipment, and staff, are absorbed by the MSP and presented as a fixed monthly charge to the business. This makes it possible to forecast costs each month when budgeting effectively. Depending on future needs and the speed of your organization’s IT maturity, the managed service can scale to accommodate such scenarios.

The most significant benefit is that a business can decide how big it needs to scale based on factors that can include financials and the CIO’s strategic vision. IT service interruptions and outages can also be avoided, thereby mitigating the risk of additional losses. As for the electricity company, the customer went from several outages daily to one monthly outage.

Improved Risk Management

Every business involves some degree of risk. This can be minimized by reducing the risk associated with each business service identified as critical. An MSP can help minimize the risk by bringing its proprietary methodologies and access to modern infrastructure and software. This ensures compliance with best practices and minimizes the risks associated with providing the service.

The MSP assumes and manages much of the risk of the business it serves:

  • Have industry-specific knowledge, especially on security and compliance issues.
  • Partner with your business and guide you on how best to avoid risk in your areas of expertise.

Scalable IT Services

IT departments will always have financial, technical, security, and operational challenges. While researching strategies to minimize expenses, I have seen many organizations effectively use AMS to fully take advantage of seamless service integration with less concern for reserve constraints.

MSPs will forever have their staff trained on upcoming and new releases and technologies with the ability to lock in costs for multiple years. Your business will reduce operational risks and challenges and minimize downtime by creating more predictability.

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